The Lullaby Trust and Pregnancy, Baby and Parent Organisations Advocate for Urgent Reform in Maternity and Neonatal Care Following Inquiry Findings


The Lullaby Trust, alongside thirteen other Pregnancy, Baby and Parent Organisations (PBPOs), has issued a strong statement following the release of inquiry findings that underscore systemic failures in maternity and neonatal care during the pandemic. The collective voice of these organisations highlights that for too long, these critical areas of healthcare have not received the prioritization they deserve, leading to profound distress and, in tragic instances, loss for families.
Pandemic’s Shadow Over Maternity Care: A Call for Accountability
The PBPOs, representing countless families affected by the pandemic’s impact on healthcare services, have long been vocal about the detrimental consequences of the decisions made during this unprecedented period. The recent inquiry’s conclusions serve as a stark validation of their persistent advocacy. A central tenet of the PBPOs’ message is the urgent need for maternity and neonatal care to be elevated to a high-priority status within national healthcare planning. The pandemic exposed deep vulnerabilities, with pregnant women, birthing individuals, and new parents experiencing disrupted care at profoundly sensitive junctures of their lives. This disruption, the PBPOs assert, has led to widespread trauma, unsafe experiences, and devastating losses for many.
The inquiry’s explicit acknowledgment that maternity services must be considered a high-priority area in healthcare planning is a critical and long-overdue development. For years, advocacy groups have highlighted the unique needs and vulnerabilities of expectant and new parents, and the pandemic’s fallout has amplified these concerns. The disruption of established care pathways, coupled with the introduction of unprecedented restrictions, created a climate of fear and uncertainty for those navigating pregnancy and early parenthood.

Partnership Reinstated: The Crucial Role of Support Networks
A significant point of contention and a key finding of the inquiry is the classification of partners as mere “visitors” during maternity and neonatal care. The PBPO coalition unequivocally supports the inquiry’s conclusion that this designation was inappropriate and harmful. Partners, they argue, are integral to the entire journey of pregnancy, childbirth, neonatal care, and early parenting. Their exclusion not only caused unnecessary emotional distress and trauma but also deprived both parents and newborns of essential support during a critical period of bonding and adjustment.
The isolation experienced by many fathers, partners, and support persons during birth and the immediate postnatal period has been a recurring theme in accounts shared by families. This separation, often enforced due to infection control measures, ran counter to the widely accepted understanding of the vital role partners play in providing emotional, physical, and practical support. This support is crucial not only for the birthing person but also for the developing parent-infant relationship. The inquiry’s stance validates the lived experiences of those who felt their fundamental right to support during one of life’s most significant events was unjustly denied.
The Scars of Baby Loss and Delayed Care
The PBPO coalition also draws attention to the profound impact on families who experienced baby loss during the pandemic. The inquiry’s recognition of this specific vulnerability is deeply appreciated. Many families faced the unimaginable grief of losing a child without the adequate emotional and clinical support they desperately needed. The inconsistent access to partners and wider support networks exacerbated the pain of grief, forcing many to navigate these solitary moments alone. This lack of support during a period of extreme vulnerability had lasting psychological repercussions.

Furthermore, the inquiry addresses the hesitancy many individuals felt in seeking medical care due to the prevailing atmosphere of restrictions, conflicting information, and apprehension about healthcare settings. This hesitation, driven by uncertainty about service accessibility and safety, inadvertently created barriers to timely intervention. Instead of fostering proactive engagement, which is crucial for identifying risks and complications early, the policies implemented during the pandemic often discouraged prompt contact, leading to delays in critical care. This analysis highlights a critical flaw in the pandemic response, where necessary safety measures inadvertently undermined essential healthcare access.
The Unsuitability of Remote Care in Perinatal Settings
The reliance on remote appointments as a substitute for in-person consultations in maternity care is another area highlighted for its inadequacy. While remote consultations offered a solution for some aspects of healthcare, they proved insufficient for many crucial elements of antenatal care. The PBPOs emphasize that vital clinical checks, essential emotional support, and critical safeguarding discussions could not be effectively conducted via telephone or video calls.
For individuals facing complications, first-time parents, those with limited technological access, and families navigating social or language barriers, remote care exacerbated existing inequalities. This digital divide meant that many missed out on the timely, relationship-focused, hands-on care that is so critical during pregnancy and the early postpartum period. The inquiry’s recognition of these disparities underscores the need for a nuanced approach to healthcare delivery, ensuring that technology serves as an enhancement, not a replacement, for essential in-person care.
Acknowledging the Resilience of Healthcare Professionals

Amidst the critique of systemic failures, the PBPOs also extend a profound acknowledgment to the frontline maternity and neonatal staff. These professionals worked under immense pressure, often navigating unclear, rapidly evolving, or delayed national guidance. The statement expresses deep appreciation for the commitment, compassion, and resilience demonstrated by midwives, neonatal staff, health visitors, and all healthcare providers who delivered essential care during these exceptionally challenging times. Their dedication in the face of adversity has been instrumental in supporting families.
The role of charities during this period also warrants mention. Many organisations stepped in to bridge critical gaps, providing essential information, emotional support, and a sense of continuity for families struggling with the shortcomings of formal services. However, the PBPOs stress that charities should not be required to permanently substitute for essential maternity and neonatal services. This points to a need for sustained investment and prioritization of public health services.
Moving Forward: A Commitment to Never Repeating Past Failures
The collective of PBPOs stands ready to collaborate with government, the National Health Service (NHS), and sector partners to ensure that the lessons learned from the pandemic are fully understood and, crucially, never repeated. This commitment signals a desire for concrete action and systemic change to prevent future generations of parents from enduring similar hardships. The inquiry’s findings provide a robust foundation for implementing reforms that will safeguard and enhance maternity and neonatal care for all.
The implications of these findings are far-reaching. They necessitate a fundamental re-evaluation of how maternity and neonatal services are funded, prioritized, and delivered. The experiences of the pandemic have underscored the vulnerability of these services and the profound impact that any disruption can have on families. Moving forward, a commitment to robust, accessible, and compassionate care must be at the forefront of healthcare policy.

Background and Chronology of Events:
The COVID-19 pandemic, which began in late 2019 and escalated globally in early 2020, led to widespread lockdowns and significant public health measures. In the UK, the initial response saw stringent restrictions implemented, including limitations on hospital visiting policies. Maternity services, like many other areas of healthcare, were forced to adapt rapidly, often with limited guidance and under immense pressure.
- Early 2020: As the pandemic took hold, many hospitals began implementing strict visitor policies, severely limiting or entirely prohibiting partners from attending antenatal appointments, scans, labour, birth, and postnatal wards.
- Throughout 2020-2022: Advocacy groups, including The Lullaby Trust and other PBPOs, began campaigning against these restrictions, highlighting the negative impact on parental mental health, bonding, and the provision of essential support. Numerous reports emerged of distressing experiences, including women giving birth alone, delayed support for those experiencing complications, and increased anxiety.
- Ongoing: Families affected by these disruptions, as well as by the broader impact of the pandemic on healthcare, began to share their stories. Calls for a public inquiry into the handling of the pandemic and its specific impact on maternity and neonatal care grew louder.
- Recent Period: An independent inquiry was launched to examine the experiences of families during the pandemic. The findings of this inquiry, released recently, have validated the concerns raised by the PBPOs and families.
Supporting Data and Expert Analysis:
While specific statistics on the number of families directly impacted by partner restrictions or delayed care during the pandemic are still being collated and analyzed by various research bodies, qualitative data from numerous reports and surveys paint a consistent picture. For instance, surveys conducted by patient advocacy groups often revealed that a significant percentage of women reported feeling isolated, unsupported, or experiencing negative emotional impacts due to restricted partner access.
Furthermore, research into the importance of partner involvement in birth highlights its positive correlation with improved birth experiences, reduced rates of intervention, and enhanced maternal and paternal bonding. The exclusion of partners during the pandemic ran contrary to established best practices in perinatal care.

The shift towards remote consultations, while a necessary adaptation in some contexts, also presented challenges. Data from studies on digital health inequalities demonstrate that individuals from lower socioeconomic backgrounds, those with limited digital literacy, or those in rural areas may face significant barriers to accessing and effectively utilizing remote healthcare services. This can lead to a widening of existing health disparities.
Broader Impact and Implications:
The inquiry’s findings carry significant implications for the future of maternity and neonatal care. They signal a demand for:
- Prioritization and Funding: A clear mandate to ensure maternity and neonatal services are adequately funded and prioritized within national health strategies.
- Patient-Centric Care: A renewed focus on the needs and experiences of pregnant individuals and new parents, recognizing the importance of family involvement and emotional support.
- Robust Guidance and Policy: The development of clear, evidence-based national guidance for maternity services that is adaptable to public health emergencies while safeguarding essential care principles.
- Investment in Infrastructure: Ensuring that healthcare facilities are equipped to provide safe and supportive care, including appropriate spaces for partners and family support.
- Addressing Health Inequalities: Proactive measures to ensure that all families, regardless of their background or circumstances, have equitable access to high-quality perinatal care.
The statement from The Lullaby Trust and the PBPOs serves as a powerful call to action. It underscores that the experiences of the pandemic have provided invaluable, albeit painful, lessons. The commitment to working collaboratively with authorities signifies a hopeful step towards ensuring that the vital care provided to expectant and new families is robust, compassionate, and always a top priority. The ultimate goal is to create a healthcare system that learns from past mistakes and prioritizes the well-being of every family during one of life’s most significant transitions.






